March twenty five I flew from Austin to Ft Myers which has a aircraft modify In Charlotte. When scheduling my flight I requested wheelchair support. Needed to hunt one particular up in Austin. Was taken to gate 2hours beforehand but was confident there would be support for boarding. Gate was altered without just one at he desk could locate no assistance, and with terrific problem proceeded to new gate. Once more no help in boarding.
To I don’t understand how Lots of people looking to get this resolved. I was so frustrated and about to surrender
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el hotel y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
On arrival in Panama with flight AA959 one of several two luggages, a Roncato luggage, ( pictures attached ) value €189 arrived broken. I right away went to the right office Within the airport, wherever the only real remark was that they handed me a « checking Report Destruction see », which I enclose herewith. I invested the following day shopping for a whole new luggage and looking to get in touch together with your offices through the phone numbers indicated to the stated document without having, nonetheless, getting any reply – the telephone is rarely answered and the road goes blank after various minutes of waiting, despite which variety I dial. I Consequently proceed my travel and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I once more endeavor to Call your office with the airport, but the sole advice they could give me was to problem a criticism by means of your website, which I'm now doing. In addition to the above mentioned, I do have An additional – and doubtless more significant – grievance. At enough time of my reservation I paid an extra $88 ($44 Each individual) for extra comfort seats. To my surprise, the seats turned out to become the traditional – no added – seats.
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Should you took some time to hire experienced folks to operate on your Airways then Probably you wouldn’t be during the financial wherewithal that you simply’re dealing with. It's possible you wouldn’t have to regularly oversell your seats to ensure that travellers boycott your airline and use other much more highly regarded and reputable firms for example Southwest or United.
Tomorrow, on my BIRTHDAY, I’ll address your 3rd share allocation as being a Particular birthday current from all of you and tank you because-
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Particularly upset re insufficient acknowledgment of any discomfort I encountered. Looks like a simple courtesy.
i have experienced terrible activities with american airlines. I am able to’t even fee their purchaser service since it is much under a a single star. purchaser relations Associates are rude, limited, and unfriendly.
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